House of ilashes 

policy page

We're here to serve you, our best.

Building businesses since 2006, here at House of ilashes we have been friends with our clients for a long time. We love to welcome everyone with open arms. Here are some of our in store policies that all of our clients abide by. 

Service reservations

We kindly ask for your cooperation and understanding when it comes to your reserved appointments. Twenty four hours countdown starts from the date and time of your booked service. House of ilashes does not allow exceptions for our policies, as our business cannot cover lost to the business as well as our stylists time. 

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Rescheduling

There isn't any fees for rescheduling your booked appointment if it is outisde of your twenty four hour window. 

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Cancellations

There is a fifty percent charge for last minute cancellations. 

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No shows

There is a hundred percent charge for now shows or last minute cancellations. A now show counts when your appointment is due to start.

Unsupervised children, will not be allowed in our store.

In consideration of other guests we ask that cell phones be turned off or on silence when visiting.

 

At this time we are unable to accommodate new clients that are expectant mothers due to the length of time eyelash extensions take to properly apply.  

Late arrival to your appointment may be denied, a no show charge will be applied.

 

Training workshops will need a 50% deposit at time of reservation.

Our services and products are none refundable.

All booked appointments must have a valid credit card in place.

We accept visa, mastercard and cash.